11,200 +

Users and systems supported

67 %

Increase in I.T. Business Continuity

98 %

Client Service Satisfaction

100 +

Years In-House Technical Experience

Why Customers Choose J-Media

VALUE FOR MONEY

As a proactive service, our time is spent more efficiently. With 36 crucial best practices applied to each client every week, our time is spent more on improvement and preventative measures. Reducing your business risk and maximizing our efficiency.   This has direct impact to the reduction downtime and giving our clients the best value for money service.

OVER 40% OF PROBLEMS PREVENTED

Internally ticketing through our advanced monitoring software enables J-Media to reduce Critical to High priority tickets by 40% on average. For clarity these result in on average 40% less downtime for clients compared to traditional IT support.

Traditional ‘reactive-only’ IT Support providers cannot provide the same level of monitoring and so, cannot predict failure of critical components. They have to wait until it has caused operational problems for the client and for it to be reported.

A much deeper and wider series of best practices, combined with the use of world leading monitoring technologies, keeps your business secure.

NOT JUST SERVERS & DESKTOPS

Your network comprises Servers, Desktops and Devices but traditional IT Support companies only monitor your Servers and Back Up. But crucially they only constitute 40% of problems.

J-Media covers missing 60% of your network the others don’t, and we do this via leveraging what is world recognised as the most advanced Monitoring, Alerting and Diagnostics solution available, used by UK and US Government, RBS, General Electric and other global leaders.

PROVEN ONBOARDING PROCESS

Moving across to J-Media is easy. Our Proven On-Boarding Process has been designed to provide you with not only full documentation but also a well planned migration when replacing other providers. Over the past 4 years we’ve replaced near 30 competitors and in every case clients said it was a breeze.

SECTOR EXPERIENCE

No one matches our combination of sector experience and quality of service.

Week after week we focus by meeting with companies in pre determined sectors such as Architecture, Engineering, Consulting, Medcomms and Creative.

We prove this by continuing to table sector specific solutions used by your competitors that most normal IT Support firms have never heard of.   Examples might be Talon, Newforma, Nasuni, Mail Manager, References Manager etc etc.

This continued focus means we know your challenges, and have sought out solutions and options only available for your sector.

Ask yourself, when did your provider last surprise you with new solution?

Microsoft Certified Gold Partner

More than 90% of most companies’ software is from Microsoft and J-Media covers it all.

Won every year, via continuously attaining and meeting Microsoft’s requirements. The vast majority of IT companies will never get close to achieving this status.

This continued focus means we know your challenges, and have sought out solutions and options only available for your sector.

Ask yourself, when did your provider last surprise you with new solution?

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CMAP, created by J-Media helps world leaders in AEC, Consulting, Medcomms and Creative.

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